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FIX-IT-BEFORE-DUSK MOMENTS
Like John, consumers often use multiple channels en route to conversion.
In fact, 93% of the sales created by the ads happened in-store, with the remainder happening online.
"Mobile location extensions for display really proved their worth very quickly," says Umut Dincer. "We're able to reach do-it-yourselfers who are close to our stores and make a just-in-time connection that brings them the information they really want in their I-want-to-buy-it moments. We learned long ago that we serve our consumers best by matching their intent and giving them the relevant information they need. The results have been great.”
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